Delivery & Shipping

We ship worldwide from our warehouse in Sweden. See more information below.

We strive to deliver your items as soon as possible. During sales though, we do have a slower order process due to high amount of orders. All orders are processed as soon as the transaction is complete.

International shipping cost is 20-40€. When the items leave our warehouse you will receive an email containing your tracking number. If you wish to track your shipment please visit www.postnord.se for domestic shippings or www.dhl.com for international shippings. You can also email us at customercare@nathalieschuterman.com and we will assist you.

Please note that any extra taxes and duties due to the destination country are the responsibility of the customer.

SWEDEN - POSTNORD

POSTNORD operates Monday to Friday for customers based in Sweden, thus we only process orders during these days. Packages can be collected at your local post office. Please note that packages not collected within 14 days are returned to Nathalie Schuterman Webshop. Normally deliveries take approximately 1-3 workdays, but we are not held responsible for delayed deliveries since we are not accountable for unexpected proceedings. The domestic shipping rate is 69 SEK.

INTERNATIONAL SHIPPING - UPS

The international shipping cost is 20-40€ and the shipping can take up to 4-5 business days depending on the country. Your order will be delivered to your nearest UPS Access Point.

However, we can not be held liable for any delays when we have no control over unexpected events during shipment. Please note that packages that are not retrieved within 14 days will be returned to Nathalie Schuterman. For additional information on shipping, please visit www.dhl.com.

Contact us

Do you have questions ? Feel free to contact us.